Can’t pay Apple Music

I can’t pay Apple Music with my Apple ID credit I have $15 in my account since October I can’t seem to use it

iPhone 8 Plus, iOS 13

Posted on Jan 25, 2020 08:41 AM

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Question marked as Top-ranking reply

Posted on Jan 25, 2020 09:44 AM

Do you already have a subscription or are you trying to add a subscription? Subscriptions require that you have a credit card on file.


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

3 replies
Question marked as Top-ranking reply

Jan 25, 2020 09:44 AM in response to Nanagarcia

Do you already have a subscription or are you trying to add a subscription? Subscriptions require that you have a credit card on file.


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

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Can’t pay Apple Music

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