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I use Office 365 and Mac Mail for my email management. I recently upgraded to Catalina. I have 3 email messages which won't delete in Mac Mail - I get this message "The specified object was not found in the store., The process failed to get the correct properties."
These 3 email messages are not in my online Office 365 account.
How do I get rid of these emails ? I've tried enabling / disabling the account in Mail account settings
MacBook Air
Hey there reyburn,
Thanks for reaching out to Apple Support Communities. I understand you’re having issues deleting a few emails in Mac Mail. I’ll be happy to help.
Since disabling and enabling the account did not help, try rebuilding the mailbox and see if this resolves the issue for you:
Rebuild mailboxes in Mail on Mac
If not, boot into safe mode and see if you can remove the messages there:
Use safe mode to isolate issues with your Mac
If neither of these work, you could remove the account from your Mac, restart, and add it back. This should help as well:
Add or remove email accounts in Mail on Mac
How to turn your Mac on or off
I hope this helps.
Hey there reyburn,
Thanks for reaching out to Apple Support Communities. I understand you’re having issues deleting a few emails in Mac Mail. I’ll be happy to help.
Since disabling and enabling the account did not help, try rebuilding the mailbox and see if this resolves the issue for you:
Rebuild mailboxes in Mail on Mac
If not, boot into safe mode and see if you can remove the messages there:
Use safe mode to isolate issues with your Mac
If neither of these work, you could remove the account from your Mac, restart, and add it back. This should help as well:
Add or remove email accounts in Mail on Mac
How to turn your Mac on or off
I hope this helps.
Mac Mail not deleting
