Charge

I have a charge on my credit card for an Apple purchase- how do I determine what it is for/dispute it? I did not purchase anything.

Posted on Jan 21, 2020 09:44 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2020 09:48 AM

See the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support


If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support



1 reply
Question marked as Top-ranking reply

Jan 21, 2020 09:48 AM in response to IloveLance5359

See the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support


If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.