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My case for air pods 2 won’t charge

Why won’t my air pod 2 case charge? The AirPods are charged.

Posted on Jan 19, 2020 8:04 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 20, 2020 10:45 AM

You are charging with a Lightning cable? Try a different cable or a different AC adapter. YOu can even plug it into your Mac or PC's USB port to charge.


Or try the following:


Try a full re-pair, reset, and try again.


Start with Unpairing/"Forgetting" the Device:

Settings > Bluetooth > Airpods > Forget this device. Confirm it.


Put both Airpods in their case, charge them via Lightning for a few minutes (or preferably until the case is 100%). Unplug them. Open the case and hold the button on the back of the case for 15+ seconds or until the light flashes white. Hold them near your iPhone and see if the pairing screen comes up and pair them. If not, repeat until it does. But if you can't see the screen pop up, then manually pair within Bluetooth.


If it doesn't work, open a case with Apple Support here: https://support.apple.com/airpods


Also please let me know the Firmware Version if it doesn't work:

Settings > General > About > AirPods > Firmware Version


1 reply
Question marked as Top-ranking reply

Jan 20, 2020 10:45 AM in response to Bl-Jl

You are charging with a Lightning cable? Try a different cable or a different AC adapter. YOu can even plug it into your Mac or PC's USB port to charge.


Or try the following:


Try a full re-pair, reset, and try again.


Start with Unpairing/"Forgetting" the Device:

Settings > Bluetooth > Airpods > Forget this device. Confirm it.


Put both Airpods in their case, charge them via Lightning for a few minutes (or preferably until the case is 100%). Unplug them. Open the case and hold the button on the back of the case for 15+ seconds or until the light flashes white. Hold them near your iPhone and see if the pairing screen comes up and pair them. If not, repeat until it does. But if you can't see the screen pop up, then manually pair within Bluetooth.


If it doesn't work, open a case with Apple Support here: https://support.apple.com/airpods


Also please let me know the Firmware Version if it doesn't work:

Settings > General > About > AirPods > Firmware Version


My case for air pods 2 won’t charge

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