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How do I unlock a deceased persons iPad?

I have a deceased persons iPad how to unlock it???


[Re-Titled by Moderator]

iPhone 7, iOS 13

Posted on Jan 17, 2020 5:54 PM

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Question marked as Top-ranking reply

Posted on Jan 17, 2020 6:27 PM

Here are the Apple procedures to read and follow for this case:

How to request access to a deceased family member's Apple accounts - Apple Support


Basically, gather up the requested account data, and acquire a court order, and Apple will unlock what it can.


There can or will be encrypted data that Apple will not be able to assist with decrypting; if the passwords are not known. Best case there is figuring out the passcode or password. But Activation Lock can be cleared, allowing the devices to be re-used.


Absent a court order or equivalent, and absent an original purchase receipt for the device and matching ID, this situation is little different from acquiring a lost or stolen iPad or iPhone, Activation Lock is a theft deterrent, and there’s no bypass for that without access to the Apple ID that established the lock.

4 replies
Question marked as Top-ranking reply

Jan 17, 2020 6:27 PM in response to RahminEagles

Here are the Apple procedures to read and follow for this case:

How to request access to a deceased family member's Apple accounts - Apple Support


Basically, gather up the requested account data, and acquire a court order, and Apple will unlock what it can.


There can or will be encrypted data that Apple will not be able to assist with decrypting; if the passwords are not known. Best case there is figuring out the passcode or password. But Activation Lock can be cleared, allowing the devices to be re-used.


Absent a court order or equivalent, and absent an original purchase receipt for the device and matching ID, this situation is little different from acquiring a lost or stolen iPad or iPhone, Activation Lock is a theft deterrent, and there’s no bypass for that without access to the Apple ID that established the lock.

How do I unlock a deceased persons iPad?

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