Why does the sound quality of my AirPods pro goes down when I connect it to my MacBook?
why does the sound quality of my airpods pro goes down when i connect it to my macbook?
[Re-Titled by Moderator]
MacBook Pro 13", macOS 10.15
Question marked as
Top-ranking reply
User profile for user:
i_rina
User level:
Community Specialist
Hi Carker,
Thank you for contacting Apple Support Communities. Based on what you stated, it seems like the sound quality of the AirPods is worse when connected to a MacBook.
"Improve your Bluetooth connection
Your headphones communicate using Bluetooth, and a Bluetooth signal can be interfered with or weakened in some situations.
Your headphones might lose their connection more often with streaming audio than with content that is stored on your device.* With your device within a few feet of you, try to listen to music or other audio content that is stored on your device—not streamed—with your headphones. On your iOS or Android device, open the Music app. On your Mac or PC, open iTunes. Then play a song that does not have the Download button 
next to it. Or tap the Download button to download the song.
If your headphones maintain their connection without distortion during this test, then here are a couple of things that can help in other situations:
- Keep your iPhone or other device close to you, so that no obstructions, like walls or floors, are between you and your device.
- If possible, move to a different place—in particular, move away from places with many people or a lot of Wi-Fi activity, poorly shielded cables, microwave ovens, and wireless speakers (or turn off the oven or speaker)."
If the sound from your wireless headphones cuts out or is distorted
Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.
Cheers.