activation problem
How can I remove activation lock in my iPhone
iPhone 6s
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How can I remove activation lock in my iPhone
iPhone 6s
Enter the id and password of the account that it's locked to.
If you can't remember your id : If you forgot your Apple ID - Apple Support
Or, and if you bought the phone new (i.e. it’s not second-hand), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the phone from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it
Enter the id and password of the account that it's locked to.
If you can't remember your id : If you forgot your Apple ID - Apple Support
Or, and if you bought the phone new (i.e. it’s not second-hand), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the phone from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it
activation problem