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Apple Pay doesn’t work

How can I get my card on Apple Pay . I troubleshoot everything

iPhone XR

Posted on Jan 3, 2020 2:12 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2020 3:22 PM

If you can't add card to wallet


  • If you are getting a message to contact the card issuer, call the bank or credit card company who issued you the card to make sure there are no restrictions on the card. 
  • If you are getting a message that Apple Pay services are unavailable at this time, sign out of your Apple ID and back in.
  • Check your Apple ID region to make sure it is correct (https://appleid.apple.com/)
  • Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  • A passcode is required to use the Wallet app. 
  • You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  • Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  • Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  • If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support


1 reply
Question marked as Top-ranking reply

Jan 3, 2020 3:22 PM in response to tiffanie210

If you can't add card to wallet


  • If you are getting a message to contact the card issuer, call the bank or credit card company who issued you the card to make sure there are no restrictions on the card. 
  • If you are getting a message that Apple Pay services are unavailable at this time, sign out of your Apple ID and back in.
  • Check your Apple ID region to make sure it is correct (https://appleid.apple.com/)
  • Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  • A passcode is required to use the Wallet app. 
  • You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  • Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  • Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  • If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support


Apple Pay doesn’t work

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