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Level 1

8 points

why is my facetime keep failing

Why is my FaceTime keep failing even though I reset everything after trying to fix it and it still does it

iPhone 7, iOS 13

Posted on Dec 29, 2019 9:38 PM

Top-ranking reply

Level 10

149,592 points

Posted on Dec 29, 2019 9:40 PM

I am assuming that you are having trouble activating FaceTime. If you believe that my assumption is correct then please try the steps listed in this document If you get an error when trying to activate iMessage or FaceTime - Apple Support

If this recommendation does not work then let us know with a little more details so we can address your issue accordingly. Thanks.

Axel F.

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