ACTIVATION LOCK HELP

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Level 1

8 points

ACTIVATION LOCK HELP

What if I bought this iPad on Let go and the previous owner is no longer reachable so I can't ask them for help with the activation lock.?

iPad (4th gen) Wi-Fi

Posted on Dec 28, 2019 1:00 PM

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Answer 1

Top-ranking reply

ChrisJ4203

Level 10

230,678 points

Dec 28, 2019 1:11 PM in response to ginny209

Hard resetting, restoring to factory, nothing at all will get you out of Activation Lock. You cannot bypass Activation Lock, the only way to remove Activation Lock is for the previous owner to remove it. That is the way it is, I'm sorry.

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Answer 2

ChrisJ4203

Level 10

230,678 points

Dec 28, 2019 1:02 PM in response to ginny209

Then you have an expensive paperweight. Only the previous owner can help you. Check with Let Go support to see if they provide any purchase protection. Otherwise, recycle the iPad responsibly.

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Answer 3

ginny209 Author

Level 1

8 points

Dec 28, 2019 1:08 PM in response to ChrisJ4203

Do you know how to hard reset it without getting into the settings?

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ACTIVATION LOCK HELP

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