I just bought a new Mac book pro and it’s asking me for a password, I don’t know what password is referring to
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Did you buy directly from Apple? If not, there are many reports of unscrupulous third-party resellers selling used Macs as new and not properly clearing old accounts. If you did not buy directly from Apple and the computer is asking for a password, it is not new. You will not be able to fully use the computer and your should return it for a full refund.
If you bought it from Apple they will help you get the computer working. Bring your receipt to the store.
A brand new Mac shouldn't be asking for a password. Could this Mac have had a previous owner?
Hi, no, it’s brand new, but I was able to set up a new password, not sure why it was asking me for it prior to setting it up.
Thank you for your feedback!
Hi, yes, I bought it directly from Apple. I was able to set the password, not sure what happened before.
Thank you!
Neither am I, but it sounds like its OK.
I just bought a new Mac book pro and it’s asking me for a password
