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Level 1

4 points

So I lost my AirPods in my house and the find my app can’t find them if I send apple my serial number can they send me the location of it both AirPods in the case btw

Can u help me anyone

iPhone SE, iOS 13

Posted on Dec 18, 2019 9:00 PM

Top-ranking reply

Level 10

174,018 points

Posted on Dec 18, 2019 10:41 PM

apple can't track anything by the serial number
the airpod does not have gps so they don't really know their own location
the airpod only communicate by bluetooth to your phone it's a rough 50meters range

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