Not authorised to play this song

Purchased a song via iTunes store but whenever I try and play it I get an error message 'this computer is not authorised to play.....' it goes on to ask if I'd like to authorise it, despite everything else playing. I authorised as requested, go to play the song and, same message appears.

Windows, Windows 10

Posted on Dec 14, 2019 04:28 AM

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Question marked as Top-ranking reply

Posted on Dec 14, 2019 06:43 AM

Delete and redownload the song which won't play; if you get told that you'll be charged again, click here and ask the iTunes Store staff for assistance.


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Not authorised to play this song

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