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hi. my macbook pro is stalling after inturn it on... the loading line never shows more than 1/4 if the way complete. how do i fix that? thank you

My MacBook Pro is stalling after turning on. The loading bar never shows more than 1/4 of the way. I have turned it off several times. No change. What is going on? How do I fix it so I can use the thing?

MacBook

Posted on Dec 13, 2019 10:30 AM

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Question marked as Top-ranking reply

Posted on Dec 14, 2019 8:45 PM

See if you can boot into Safe Mode.


If Safe Mode doesn't work, then try running the Apple Hardware Test or Apple Diagnostics to check for a hardware issue or drive failure.


See if you can boot into Recovery Mode (Command + R) or Internet Recovery Mode (Command + Option + R) to run Disk Utility First Aid on the drive.


What is the exact model of your laptop? You can get this information by entering your serial number here or here. What version of macOS?

1 reply
Question marked as Top-ranking reply

Dec 14, 2019 8:45 PM in response to Sanratbo

See if you can boot into Safe Mode.


If Safe Mode doesn't work, then try running the Apple Hardware Test or Apple Diagnostics to check for a hardware issue or drive failure.


See if you can boot into Recovery Mode (Command + R) or Internet Recovery Mode (Command + Option + R) to run Disk Utility First Aid on the drive.


What is the exact model of your laptop? You can get this information by entering your serial number here or here. What version of macOS?

hi. my macbook pro is stalling after inturn it on... the loading line never shows more than 1/4 if the way complete. how do i fix that? thank you

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