Level 1

4 points

When I try updating it shows the loading sign and then stops and goes back to normal

Whenever I try updating my software it shows the loading sign and then stops and nothing happens.

iPad mini, iOS 11

Posted on Dec 12, 2019 7:26 PM

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1 reply

Level 10

103,437 points

Dec 14, 2019 5:53 PM in response to gael129

Hello,

Please refer to the following Apple Support document.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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When I try updating it shows the loading sign and then stops and goes back to normal

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