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I can’t open the iphone. It is asking for apple id which I have already forgotten. What do I need to do?

My iphone was locked. To open it, I need to log in the apple id that I have already forgotten. What do I need to do?

iPhone 6

Posted on Dec 12, 2019 10:58 AM

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2 replies

Dec 12, 2019 11:21 AM in response to CJ_823

If necessary, if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.


Genius Bar Reservation US


or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat         


Apple Support using Twitter


Or fill out and submit this form.

I can’t open the iphone. It is asking for apple id which I have already forgotten. What do I need to do?

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