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Apple Pencil 2 stopped working

Had the pencil for a couple of months now. Still connects with Bluetooth and still charges when connected but the pencil will not write. Have taken the tip off and put it back on, turned Bluetooth off and back on, restart and shutdown iPad, and have forgot the device and reconnected. As of right now it will not write, swipe, tap, anything, but will still charge and stay connected via Bluetooth.

MacBook Pro 13", macOS 10.14

Posted on Dec 6, 2019 11:13 AM

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Question marked as Top-ranking reply

Posted on Dec 10, 2019 6:10 PM

Having the same issue, went to bed working, woke uo the next working having not touched it and it not longer works. Got on the chat and did some troubleshooting. Still no resolution.

Hardware is all good, probably a software issue. Apple suggested i update again tonight. I guess we’ll see. In the mean I wint get any work done.

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Question marked as Top-ranking reply

Dec 10, 2019 6:10 PM in response to Khudson523

Having the same issue, went to bed working, woke uo the next working having not touched it and it not longer works. Got on the chat and did some troubleshooting. Still no resolution.

Hardware is all good, probably a software issue. Apple suggested i update again tonight. I guess we’ll see. In the mean I wint get any work done.

Apple Pencil 2 stopped working

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