Mail preferences

When going to Mail preferences, the fonts and colors window apears. Cannot get back to general catagory. Now using Catalina

iMac 21.5", macOS 10.14

Posted on Dec 3, 2019 08:20 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 3, 2019 08:29 AM

revaeb47 wrote:

When going to Mail preferences, the fonts and colors window apears. Cannot get back to general catagory. Now using Catalina



Quit mail.


Finder>Go>Go to Folder, copy & Paste:

 ~/Library/Containers/com.apple.mail


Highlight all the contents in this folder. Place your mouse on the selection,

Then right-click and choose "New Folder with Selection”. Do not move the new folder from this current location.


You can close the Finder window.

The next step will be to restart the Mac and test


After the computer is restarted, open the Mail Preferences to see if it opens properly.

3 replies
Question marked as Top-ranking reply

Dec 3, 2019 08:29 AM in response to revaeb47

revaeb47 wrote:

When going to Mail preferences, the fonts and colors window apears. Cannot get back to general catagory. Now using Catalina



Quit mail.


Finder>Go>Go to Folder, copy & Paste:

 ~/Library/Containers/com.apple.mail


Highlight all the contents in this folder. Place your mouse on the selection,

Then right-click and choose "New Folder with Selection”. Do not move the new folder from this current location.


You can close the Finder window.

The next step will be to restart the Mac and test


After the computer is restarted, open the Mail Preferences to see if it opens properly.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mail preferences

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.