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When I try to DELETE my over 150-540 JUNK emails per day (!) somehow it deletes my INBOX mail to TRASH also!! This has happened since I Updated to 13.2.3. Now, I’m afraid to update to 13.3 or whatever it is now!! HELP!!
iPhone 6s Plus, iOS 13
As I stated before I have a daily struggle with sorting through my enormous JUNK mail for valid emails. Any mail I want to keep I move to my INBOX; all other is marked SELECT ALL and DELETED which sends it to TRASH. Then I have to sort through TRASH for any possibly needed emails that I may have mistakenly sent to TRASH. After all this I finally choose SELECT ALL, then choose DELETE. This seems to throw my iPhone into a glitch as the endless broken circle comes up and lasts 30 minutes or more! Granted this could be due to my OLD 6S+ phone, but even my husband’s new 8 does this a bit. We do have an ongoing signal problem at our home that ATT has not been able to resolve for several years!! - Even purchased a microcell, but it goes “out” often!
Anyway - after the broken circle goes away I open my INBOX and it is EMPTY! 😳🤬 This is very upsetting as some mail I have sent to the INBOX is very important!
But I have discovered if I personally sort my mail into specific mailboxes (ORDERS, CANCER INFO, PHISHING, etc...) the troubled TRASH deletion goes as needed. But with up to 550+ JUNK emails per day -!! - this becomes exhausting! Apparently my addy is being sold everywhere! Every time I unsubscribe to some my JUNK emails begin coming from different phishing sites - many are porn which I have never visited - so why am I getting them?? - Must be from the horrid fake ‘college grant’ solicitor we reported years ago! 😏
Only thing I can think of to resolve this deletion problem is to change my email addy but that would be a struggle for me!!
This problem with my INBOX being mistakenly emptied only appeared after my updating to the 13.2??? .. Now, I am afraid to UPDATE to the latest!
I appreciate any help!
As I stated before I have a daily struggle with sorting through my enormous JUNK mail for valid emails. Any mail I want to keep I move to my INBOX; all other is marked SELECT ALL and DELETED which sends it to TRASH. Then I have to sort through TRASH for any possibly needed emails that I may have mistakenly sent to TRASH. After all this I finally choose SELECT ALL, then choose DELETE. This seems to throw my iPhone into a glitch as the endless broken circle comes up and lasts 30 minutes or more! Granted this could be due to my OLD 6S+ phone, but even my husband’s new 8 does this a bit. We do have an ongoing signal problem at our home that ATT has not been able to resolve for several years!! - Even purchased a microcell, but it goes “out” often!
Anyway - after the broken circle goes away I open my INBOX and it is EMPTY! 😳🤬 This is very upsetting as some mail I have sent to the INBOX is very important!
But I have discovered if I personally sort my mail into specific mailboxes (ORDERS, CANCER INFO, PHISHING, etc...) the troubled TRASH deletion goes as needed. But with up to 550+ JUNK emails per day -!! - this becomes exhausting! Apparently my addy is being sold everywhere! Every time I unsubscribe to some my JUNK emails begin coming from different phishing sites - many are porn which I have never visited - so why am I getting them?? - Must be from the horrid fake ‘college grant’ solicitor we reported years ago! 😏
Only thing I can think of to resolve this deletion problem is to change my email addy but that would be a struggle for me!!
This problem with my INBOX being mistakenly emptied only appeared after my updating to the 13.2??? .. Now, I am afraid to UPDATE to the latest!
I appreciate any help!
Hello and welcome to Apple Support Communities, GrannyStreet.
If I understand your post correctly, some of your mail is going directly into the Trash folder. I’d like to help.
Use this guide to help sort your mail:
Use the Mail app on your iPhone, iPad, or iPod touch
If the issue is not resolved let us know if this happens when you check your mail via webmail.
Thanks for using the Apple Support Communities. Take care.
Hello GrannyStreet.
Does this inbox issue happen when you access your email with webmail?
These guides may help you reduce the amount of junk mail you receive:
Flag and filter emails on iPhone
Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch
Cheers
INCOMING mail goes to TRASH!!
