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User profile for user: Kenwood821
Kenwood821 Author
User level: Level 1
15 points

My iPad Pro won’t reliably connect to my home network. My phone and all my other Apple devises in the house connect fine.

Recently I have noticed that my iPad Pro, this years model, has problems connecting to my home network. On that same network my iPhone 11 Pro is connected and working fine. I can connect my iPad to my mobile hotspot from my phone and the internet works fine just not with the WiFi. This is driving me crazy as I use my iPad a lot on the internet for work from home.


iPad Pro 11-inch Wi-Fi

Posted on Nov 27, 2019 8:41 AM

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User profile for user: QuickPost
QuickPost
User level: Level 10
103,365 points

Posted on Nov 27, 2019 9:09 AM

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support


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User profile for user: QuickPost
QuickPost
User level: Level 10
103,365 points

Nov 27, 2019 9:09 AM in response to Kenwood821

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support


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User profile for user: Kenwood821
Kenwood821 Author
User level: Level 1
15 points

Nov 27, 2019 11:06 AM in response to QuickPost

I did try resetting the network setting, I also restarted the iPad. Right now it’s working out of the blue, I had a few things to do and left the iPad alone. After about an hour it started working again. I guess the bigger problem is that this isn’t the first time. Two days ago it took me hours of trying different things and nothing worked then again it randomly started working. Just as a reminder, my phone has stayed connected to the network the entire time. Is there any other settings that could have changed? I think the issue started around the last iOS update.

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My iPad Pro won’t reliably connect to my home network. My phone and all my other Apple devises in the house connect fine.

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