Macbook pro extremely hot when charging

hosseinmx Said:

”Any advise would be appreciated. If no solution, I will have no choice but to return it and get a Macbook Air.”

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Some Extra Advise:

While Awaiting a Genius Bar Appointment:

• Place this in an Open Location. Do not store it in the corner.

• Leave it Unplugged: To avoid the power adapter from getting damaged, leave it aside and unplugged

• Use a Laptop Cooler: Don’t Use the Laptop. Rather place it on a laptop cooler, to avoid overheating. Use an external power source to power the laptop cooler.

• Device Replacement: Apple will likely replace something inside the laptop, rather than give you a new laptop. If this is a continuous issue, expect an exchange laptop to take place.

• Apple Contact Info:

1. Contact Us - Choose Locations
2. USA: 1(800)MY-APPLE
3. Proceed from there, as necessary

hossienmx Said:

“Macbook pro extremely hot when charging”

Perhaps this is a Faulty Device?

If you purchased this from Apple, locate your nearest local Apple Store and take this phone in for a “Genius Bar Appointment". There, its hardware and pre-settings would be looked at. So, take it into the Apple Store and see if this can be deemed a faulty device.

Your have a one-year limited warranty. So, most certainly look into this further, by taking it in for a Genius Bar Appointment, and mentioned above.

Dear hossienmx,

Thanks for posting your problem in Apple Discussions. You came to the right place !. I am sorry to hear that you are having troubles with your new MacBook Pro and no, this is not normal. I think your Mac is defective. Please try to call Apple Support ASAP and tell them your problem. If you are still in the 14 days refund policy, you can ask them to bring you a whole new MacBook Pro with no charge at all !. Contact them now on Official Apple Support.

I hope that I helped you today.

Sincerely,

OK4