You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

mhoward14 Author

Level 1

14 points

MacBook Pro Crashing

MacBook Pro (mid 2014) keeps crashing, yet Diagnostics says “no issues found (ref ADP000)”. Any idea what’s wrong?

MacBook Pro

Posted on Nov 11, 2019 2:28 PM

Top-ranking reply

MrHoffman

Community+ 2024

Level 10

126,019 points

Posted on Nov 11, 2019 3:48 PM

Ensure you have complete and current backups.

Boot into Safe Mode, and remove any add-on anti-malware, add-on anti-virus, add-on cleaners, add-on network firewalls, or related, per the vendors’ instructions, and reboot.

Download EtreCheck, run that, and open a new reply here, a d then press the button that looks like a printed page, and that will open up a text inout box big enough to paste the entire hardware and software configuration report here.

View in context

MacBook Pro Crashing

Similar questions