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mhoward14 Author

Level 1

14 points

MacBook Pro Crashing

MacBook Pro (mid 2014) keeps crashing, yet Diagnostics says “no issues found (ref ADP000)”. Any idea what’s wrong?

MacBook Pro

Posted on Nov 11, 2019 2:28 PM

Top-ranking reply

MrHoffman

Community+ 2024

Level 10

124,393 points

Posted on Nov 11, 2019 3:48 PM

Ensure you have complete and current backups.

Boot into Safe Mode, and remove any add-on anti-malware, add-on anti-virus, add-on cleaners, add-on network firewalls, or related, per the vendors’ instructions, and reboot.

Download EtreCheck, run that, and open a new reply here, a d then press the button that looks like a printed page, and that will open up a text inout box big enough to paste the entire hardware and software configuration report here.

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MacBook Pro Crashing

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