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trackpad not responding

I watched a video on a website and the MacBook Air went to sleep overnight. . . Installed Catalina OS about a week ago. When I woke it this morning, no trackpad at ALL. Dead.

Reset PRAM, no joy.

Restarted in SAFE mode. .. some joy: the cursor responded from trackpad UNTIL I put in my password at Login Screen. Then, dead to touch.

USB and magic mouse work fine. SO, using the mouse to get around as default. I really would like my trackpad back though!

Suggestions for further sleuthing?

It worked fine for last 2 weeks after installing Catalina. . . until NOW.

MacBook Air 13", macOS 10.15

Posted on Nov 9, 2019 6:15 AM

Top-ranking reply

Brian Schreiber Author

Level 1

76 points

Posted on Nov 9, 2019 7:58 AM

NO. I called apple support and a smart guy named "SAM" helped me solve the problem.

Somehow one or 2 plist items in the System Library got damaged. After deleting these two relating to the trackpad and Restart. Problem Solved!

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trackpad not responding

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