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keyboard

My device MacBook Pro (15-inch, 2017)

And encountered problems in some keyboard buttons

What is the solution

Posted on Oct 12, 2019 3:28 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 12, 2019 12:12 PM

Hi Osama,


Does yours qualify for Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro...


https://support.apple.com/keyboard-service-program-for-mac-notebooks

Eligible Models

To identify your computer's model and to see if it is eligible for this program, choose Apple () menu > About This Mac. Eligible models are listed below.

▪ MacBook (Retina, 12-­inch, Early 2015)

▪ MacBook (Retina, 12­-inch, Early 2016)

▪ MacBook (Retina, 12-­inch, 2017)

▪ MacBook Air (Retina, 13-inch, 2018)

▪ MacBook Pro (13­-inch, 2016, Two Thunderbolt 3 Ports)

▪ MacBook Pro (13-­inch, 2017, Two Thunderbolt 3 Ports)

▪ MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports)

▪ MacBook Pro (13-­inch, 2017, Four Thunderbolt 3 Ports)

▪ MacBook Pro (15-­inch, 2016)

▪ MacBook Pro (15-­inch, 2017)

▪ MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)

▪ MacBook Pro (15-­inch, 2018)

▪ MacBook Pro (13-inch, 2019, Four Thunderbolt 3 Ports)

▪ MacBook Pro (15-­inch, 2019)


Note: No other Mac notebook models are part of this program.

https://www.apple.com/support/keyboard-service-program-for-mac-notebooks/


1 reply
Question marked as Top-ranking reply

Oct 12, 2019 12:12 PM in response to osama2411

Hi Osama,


Does yours qualify for Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro...


https://support.apple.com/keyboard-service-program-for-mac-notebooks

Eligible Models

To identify your computer's model and to see if it is eligible for this program, choose Apple () menu > About This Mac. Eligible models are listed below.

▪ MacBook (Retina, 12-­inch, Early 2015)

▪ MacBook (Retina, 12­-inch, Early 2016)

▪ MacBook (Retina, 12-­inch, 2017)

▪ MacBook Air (Retina, 13-inch, 2018)

▪ MacBook Pro (13­-inch, 2016, Two Thunderbolt 3 Ports)

▪ MacBook Pro (13-­inch, 2017, Two Thunderbolt 3 Ports)

▪ MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports)

▪ MacBook Pro (13-­inch, 2017, Four Thunderbolt 3 Ports)

▪ MacBook Pro (15-­inch, 2016)

▪ MacBook Pro (15-­inch, 2017)

▪ MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)

▪ MacBook Pro (15-­inch, 2018)

▪ MacBook Pro (13-inch, 2019, Four Thunderbolt 3 Ports)

▪ MacBook Pro (15-­inch, 2019)


Note: No other Mac notebook models are part of this program.

https://www.apple.com/support/keyboard-service-program-for-mac-notebooks/


keyboard

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