Updating my iPad

If you want to upgrade/update your iPad using iTunes, you need to upgrade either to iTunes 12.6.5.3 found here.

iTunes 12.6.5 found here.

https://support.apple.com/en-gb/HT208079

iTunes 12.6.5 for the Mac requires OS X El Capitàn

10.11.4 or later. Not sure of Windows PC requirements on

this version.

OR

upgrade to the latest version of iTunes which is version 12.8.x or later.

Hello,

iPad's system software update is different than updating iTunes. iTunes resides on a Macintosh or Windows PC.

Try updating your iPad through Settings > General > Software Update.