Catalina 10.15

Question

Catalina 10.15

Downloaded successfully, but now have two "cannot sync" messages one for a photo, the other for Google Drive. If I try to close them by clicking on the red circle or the X, I get the beach ball.

MacBook

Posted on Oct 11, 2019 7:43 AM

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Answer 1

Top-ranking reply

larryklein2001 Author

Level 1

12 points

Oct 16, 2019 7:45 AM in response to rose_10

The unable to sync messages have gone away, a couple of days after installing Catalina 10.15. The most confusing was "unable to sync with desktop." My advice to others is to wait a few days for Catalina to settle in.

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Answer 2

rose_10

Community Specialist

Oct 16, 2019 6:34 AM in response to larryklein2001

Hi larryklein2001,

Thank you for using the Apple Support Communities! It's my understanding that you're seeing an alert about Google Drive and Photos being unable to sync. I can help.

If you run into an issue where an application causes your Mac to become unresponsive, you can force quit the related apps: How to force an app to quit on your Mac - Apple Support.

If you are attempting to sync Google Drive and Google Photos but it fails to sync now that you have installed macOS Catalina, I would recommend reaching out to Google for further support next: Google Help.

If you need continued support from Apple, feel free to reach back out.

Take care.

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Catalina 10.15

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