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ipad pro 2019 crashed during ipadios update

I tried to reset the ipad and failed. So, I waited until the battery went down. Then started to recharge it and ver 12 booted up. I then went into iTunes and installed the v.13 update from there. Now it works fine.

Has anyone else had this problem?

iPad Pro 11-inch Wi-Fi

Posted on Sep 26, 2019 9:25 AM

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Posted on Sep 26, 2019 9:42 AM

Yes. In figuring this out, I also took the extra step to backup the ipad before I installed the new version. The advantage of doing it from the iTunes on my Win10 laptop is that I see the various stages as it does the update. Think I will always do it this way in the future.

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ipad pro 2019 crashed during ipadios update

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