iOS13 devices not connecting to iTunes

Hi,


I cannot connect an iPhone XS with iOS13 or an iPad 6 with iPadiOS13.1 to iTunes 12.8.2.3 since the upgrade...


Anyone has the same issue?


Anyone knows why?


Thanks!

iPhone XS

Posted on Sep 25, 2019 9:48 PM

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5 replies

Sep 27, 2019 11:10 AM in response to Fabulios

In Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:


/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources


Unlock your device and connect it to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device.


tt2

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iOS13 devices not connecting to iTunes

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