Can’t get notifications when iPhone 11 is locked

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Level 1

37 points

Can’t get notifications when iPhone 11 is locked

My iPhone 11 is not in silent or “do not disturb mode, the volume for all notifications is turned up fully, the switch isn’t set to silent mode, and I have all notifications turned on in my settings however when I lock my iPhone 11 my phone doesn’t give me notifications. My Apple Watch will go off but not the phone itself, not even when I get a call.

I do get the notifications when my phone is unlocked however.

I have reset the phone fully, turned it off and on again and even manually set all settings and still not able to get anything when my phone is locked.

iPhone 11

Posted on Sep 23, 2019 4:23 PM

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Answer 1

Top-ranking reply

macmatt007

Level 1

68 points

Sep 23, 2019 5:50 PM in response to Deanreaper

Try going to settings --> Notifications and make sure "show preview" is set to "always." I had mine set to "always" in iOS 12 but when I updated to iOS 13 it somehow reverted back to "when unlocked."

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Answer 2

Sep 23, 2019 8:33 PM in response to macmatt007

I have same settings as you but I still have this problem. In "Do Not Disturb" settings, I have it OFF. In there under "Silence" there's Always and When iPhone is Locked. Those are the only choices. "While iPhone is Locked" is checked off for me which means "Incoming calls and notifications will be silenced while iPhone is locked". There's no other choice. I don't want Always. I believe this is what's causing this problem. Help please!

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Answer 3

Deanreaper Author

Level 1

37 points

Sep 23, 2019 5:16 PM in response to mokiboki

They do show up on my lock screen, it doesn’t light up or anything though. And I even tried it with my watch disconnected and powered off and got nothing and even with the watch connected not all notifications are being pushed to my watch.

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Answer 4

mokiboki

Level 4

1,944 points

Sep 23, 2019 4:31 PM in response to Deanreaper

do they show up on your lock screen? if you have an Apple Watch they show up on your lock screen but don't make a sound, the sound goes to the watch.

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Can’t get notifications when iPhone 11 is locked

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