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iPhone 11 Pro will not activate

Cannot activate my iPhone 11 Pro....

Stuck on page that says "Activating your iPhone" for 40 minutes and wheel is just spinning .

Any suggestions?


iPhone

Posted on Sep 20, 2019 4:46 PM

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Question marked as Top-ranking reply

Posted on Sep 20, 2019 6:03 PM

I had the same issue after waiting an hour. I fixed this by restarting the phone and doing it again. Hold power button and down volume button at the same time to restart the phone.

15 replies

Oct 17, 2019 9:48 PM in response to hlicht

OK, got it to work. New phone needs to be on the same exact iOS version as the old phone. My old phone got 13.1.3 that came out this morning, but my new phone had an older version. So to update to the current, you have to pretend you will install as a new phone and let it download the newest version. Then reset to factory settings. Now you can start the normal process. What a pain!!

iPhone 11 Pro will not activate

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