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LO_256 Author

Level 1

6 points

My card is declined

I’m trying to download apps and I keep getting a notification that my card is declined. I do have money on the card.

Move re entered several times.

[Re-Titled by Moderator]

iPhone XS

Posted on Sep 13, 2019 12:07 PM

Top-ranking reply

Limnos

Level 10

421,429 points

Posted on Sep 13, 2019 12:14 PM

If your payment method is declined in the App Store or iTunes Store [or you have a billing issue with a previous purchase in the iTunes Store] - https://support.apple.com/HT203005

This is the most direct method to contact Apple for media/app/iCloud store support:

iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions -->

https://www.apple.com/emea/support/itunes/contact.html

Use this method to get telephone support:

Contact Apple for support and service - "See a list of Apple phone numbers around the world."

https://support.apple.com/HT201232

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My card is declined

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