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Iphone disabled connect to Itunes

My Iphone has been disabled whilst I was trying to upgrade my Icloud storage. It's now come up with the error message 'Iphone disabled, connect to Itunes' When I plug it into my computer / Itunes, It still doesnt register it and doesn't connect. How can I get back into my phone without loosing all my photos & videos?

Posted on Sep 5, 2019 3:44 PM

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Question marked as Top-ranking reply

Posted on Sep 6, 2019 12:38 AM

If your computer's iTunes isn't recognising it : If you see the Connect to iTunes screen on your iPhone, iPad, or iPod touch - Apple Support

try : If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support


The phone is disabled, so you will have to reset it back to factory defaults, you can then restore to your most recent backup

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Question marked as Top-ranking reply

Sep 6, 2019 12:38 AM in response to maddison147

If your computer's iTunes isn't recognising it : If you see the Connect to iTunes screen on your iPhone, iPad, or iPod touch - Apple Support

try : If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support


The phone is disabled, so you will have to reset it back to factory defaults, you can then restore to your most recent backup

Iphone disabled connect to Itunes

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