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Restoring iPod Touch 7

My daughter lost her iPod Touch a few years ago. She recently found it but forgot the password and it is now disabled. Since she lost it, I had to deauthorize it and I changed my Apple ID. The computer will recognize the device if I log into iTunes from the device, but I can't because it's disabled.

Is there any way to either recover or restore this device?

iPod Touch

Posted on Sep 1, 2019 3:25 PM

Top-ranking reply

bobjbkln

Level 6

9,967 points

Posted on Sep 1, 2019 8:28 PM

See if this will help. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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Restoring iPod Touch 7

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