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my ipad is showing support.apple.com/ipad/restore but my pc wont recognise this

my ipad is showing support.apple.com/ipad/restore but my pc doesnt recognise this - can anyone help

iPad Air 2 Wi-Fi

Posted on Aug 29, 2019 10:45 AM

Top-ranking reply

Level 7

21,893 points

Posted on Aug 29, 2019 1:24 PM

To restore the iOS to your iPad you need to connect the iPad to your computer running iTunes on the computer. Follow the instructions here:

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