You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
i just bought iPhone XS on 13 August 2019 and i drop it by accidentally. It has just a little scratches on the top of the model but the screen is fine. I just want to know if I can replace for a new iPhoneXs or not? And how much I have to pay for the fine to change a new model. I also don’t have an apple care.
Hello,
You need to visit an Apple Store so they can assess the damage to the iPhone enclosure and see if it will be eligible for replacement r not.
Hello,
You need to visit an Apple Store so they can assess the damage to the iPhone enclosure and see if it will be eligible for replacement r not.
Just in case, if you wish to contact Apple for repair: iPhone Repair - Official Apple Support
No. Apple will not replace it for damage that is strictly cosmetic.
iPhone body get scratched
