You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMac restoration help.

Hello, I recently purchased a used iMac and am having trouble setting it up. It came wiped of data so there is no drive and the recovery procedures aren’t working. I believe the iMac I purchased is a little older, mode number A1225, I tried installing High Sierra with a bootable USB and we made progress, but instead of a folder with a question mark the screen displayed a circle with a line through it. What OS should I put on the bootable to start this puppy up?

iMac Line (2012 and Later)

Posted on Aug 22, 2019 2:45 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 22, 2019 3:34 PM

OK, that's close enough. There are three such models: Mid 2007; Early 2008; and, Early 2009. All three can use the retail version of Snow Leopard that you can purchase from Apple. You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order. After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. The following are the installation steps to use after you receive the DVD.


Snow Leopard Erase and Install


  1. Insert Snow Leopard DVD into the optical drive and restart the computer.
  2. Immediately, at or before the chime hold down the C key.
  3. Release the key when the Apple logo appears and wait for the loading to finish.
  4. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities' menu. After Disk Utility loads select the out-dented disk entry from the side list (mfgr.'s ID and drive size.) Click on the Partition tab in the Disk Utility’s right window. Set the number of partitions to one (1) from the drop down menu. Click on the Options button and select GUID, click OK button, set the format type to MacOS Extended, Journaled. Finally, click on the Apply button.
  5. After formatting has finished quit Disk Utility. Continue with the OS X installation and follow the directions.
  6. When the installation has finished the computer will restart into the Setup Assistant. After you complete the Setup Assistant you will be running a fresh installation of Snow Leopard. Open Software Update and install the recommended updates.
  7. If you are planning to sell or give your computer away, then do the following: After you reformat your hard drive and reinstall Snow Leopard, the computer restarts to a Welcome screen. To leave the Mac in an OOTB (Out Of The Box) state, don't continue with the setup. Instead, press Command and Q keys to shut down the computer. The Setup Assistant will guide the new owner through the setup process after he/she turns on the computer.
  8. Download and install Mac OS X 10.6.8 Update Combo v1.1. if needed. It is not needed if you are selling or giving away the computer.




Similar questions

3 replies
Question marked as Top-ranking reply

Aug 22, 2019 3:34 PM in response to Jbonesjones

OK, that's close enough. There are three such models: Mid 2007; Early 2008; and, Early 2009. All three can use the retail version of Snow Leopard that you can purchase from Apple. You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order. After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. The following are the installation steps to use after you receive the DVD.


Snow Leopard Erase and Install


  1. Insert Snow Leopard DVD into the optical drive and restart the computer.
  2. Immediately, at or before the chime hold down the C key.
  3. Release the key when the Apple logo appears and wait for the loading to finish.
  4. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities' menu. After Disk Utility loads select the out-dented disk entry from the side list (mfgr.'s ID and drive size.) Click on the Partition tab in the Disk Utility’s right window. Set the number of partitions to one (1) from the drop down menu. Click on the Options button and select GUID, click OK button, set the format type to MacOS Extended, Journaled. Finally, click on the Apply button.
  5. After formatting has finished quit Disk Utility. Continue with the OS X installation and follow the directions.
  6. When the installation has finished the computer will restart into the Setup Assistant. After you complete the Setup Assistant you will be running a fresh installation of Snow Leopard. Open Software Update and install the recommended updates.
  7. If you are planning to sell or give your computer away, then do the following: After you reformat your hard drive and reinstall Snow Leopard, the computer restarts to a Welcome screen. To leave the Mac in an OOTB (Out Of The Box) state, don't continue with the setup. Instead, press Command and Q keys to shut down the computer. The Setup Assistant will guide the new owner through the setup process after he/she turns on the computer.
  8. Download and install Mac OS X 10.6.8 Update Combo v1.1. if needed. It is not needed if you are selling or giving away the computer.




Aug 22, 2019 3:09 PM in response to Jbonesjones

There are at least three different iMac models with that model number. Please provide the proper model which would be something like Early 2009 or Late 2010. Also, see: To find the model identifier open System Profiler in the Utilities' folder. It's displayed in the panel on the right. You may also find the complete model information by selecting About This Mac from the Apple menu.


I cannot help much without that basic information to determine the compatible macOS version.

iMac restoration help.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.