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want a refund for a purchase i didn t ask for

I’m asking for refund for the last purchase because I didn’t ask and comfirme it and never received an email it s for 999.99pounds thank u

Posted on Aug 20, 2019 12:43 PM

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Question marked as Top-ranking reply

Posted on Aug 20, 2019 12:54 PM

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

or https://www.apple.com/emea/support/itunes/contact.html

6 replies
Question marked as Top-ranking reply

Aug 20, 2019 12:54 PM in response to samar100

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

or https://www.apple.com/emea/support/itunes/contact.html

want a refund for a purchase i didn t ask for

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