You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My new phone has an activation lock

My new phone have a problem activation lock


[Re-Titled by Moderator]


Posted on Aug 14, 2019 4:17 AM

Reply
4 replies

Aug 14, 2019 5:17 AM in response to faysal257

Activation lock is a theft deterrent system designed to make a lost or stolen phone unusable. There is no way to bypass the activation lock. Only the owner of the account used to lock it can remove the lock.


Talk to whoever you got the phone from. If they can't or won't remove the lock, return it for a refund. If you can't do that, turn it over to the police. It's probably stolen.

My new phone has an activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.