All Music downloaded is lost

My credit card on file with my iTunes account had to be changed. When I changed my info, all my

purchased music disappeared. Alot of my music was purchased prior to joining apple music. I was on a call with apple and they never figured it out. They said it may be hiding??

Thanks for the help!

iPhone XS

Posted on Aug 9, 2019 10:02 AM

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1 reply

King_Penguin

Level 10

334,318 points

Aug 9, 2019 10:20 AM in response to reeselee16

If it's not showing for redownloading (and if it's still in the store and if you haven't moved countries) check to see if you've hidden it : Redownload apps, music, movies, TV shows, and books from the App Store, iTunes Store, and Apple Books - Apple and Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support

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All Music downloaded is lost

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