You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is the downloaded music deleted?

Why is the downloaded music in apple music deleted after some time?



[Re-Titled by Moderator]

iPhone 8

Posted on Aug 7, 2019 10:23 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 8, 2019 1:34 AM

Sign out of the iTunes Store and then sign back in.

In settings - Music - Turn off iCloud Music Library and then turn it back on.and Turn on “Show Apple Music”


Check other settings:

Settings > Music > Optimize Storage and be sure the option to Optimize Storage is disabled - if you don’t want this 

1 reply
Question marked as Top-ranking reply

Aug 8, 2019 1:34 AM in response to lera84

Sign out of the iTunes Store and then sign back in.

In settings - Music - Turn off iCloud Music Library and then turn it back on.and Turn on “Show Apple Music”


Check other settings:

Settings > Music > Optimize Storage and be sure the option to Optimize Storage is disabled - if you don’t want this 

Why is the downloaded music deleted?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.