You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Virgo909 Author

Level 1

5 points

Factory reset/iCloud

So I got a new phone and want to do a factory reset on my old iPhone so that I can let my mom have it. It’s still connected to my iCloud. How do I reset it without losing any files on my current phone and iCloud. Since they’re all still connect it? I believe i turned iCloud off on my old phone but I still wanna make sure before I do anything. Thank you!

iPhone XR

Posted on Jul 28, 2019 1:13 PM

Top-ranking reply

Kappy

Level 10

361,837 points

Posted on Jul 28, 2019 1:26 PM

Selling/Giving Away Device

What to do before selling or giving away your iPhone, iPad, or iPod touch

View in context

Factory reset/iCloud

Similar questions