You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Kids bought apps

My kids downloaded several games that were free for a short time and then I noticed several dollars were missing from my visa account these apps aren’t being used.can I get a refund .i didn’t know that they did this

iPad Pro, 12

Posted on Jul 23, 2019 11:06 PM

Top-ranking reply

King_Penguin

Level 10

334,186 points

Posted on Jul 23, 2019 11:08 PM

Do they show as purchases on the iTunes account's purchase history ? Did the apps have auto-renewing subscriptions in ten : View, change, or cancel your subscriptions - Apple Support ?

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com

Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

View in context

Kids bought apps

Similar questions