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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have cancelled my subscription however, it still continues to try to charge me. I have already been charged once and the payment went through. But now the app has tried to charge me again so I have removed my payment method. Again the subscription is cancelled but active because i chose a year subscription. But now anytime I try to add a payment method the app tries to charge my credit/debit card.
How do I go about handeling this?
When did you cancel the subscription ? If less than 24 hours prior to its renewal date you are likely to still be charged. If more than 24 hours : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)
I don’t see why it would be renewed because I had to subscribe to the yearly subscription to get the discount. I did cancel after the free trial so I didn’t fight the subscription fee. However, now it’s still trying to charge me again when I’ve already paid the $13+ Yearly subscription fee! This was last month so why would it charge again??
Contact iTunes Support and ask them, you know that I'm just a fellow user so obviously don't know what has or hasn't happened on your account.
In addition it won’t let me update anything because I don’t have a payment method and the app is still active. This is very frustrating!
Cancelled subscription still active and taking payment
