Activation lock

I’m looking help about activation lock.


My my sister has reset her iPad and we can’t remember her password and on the screen there is no option given of forgotten password to get another way into the iPad.

Does anyone know what I can do to get signed back into the iPad even if I can and where I could go to change her password?


ANY help would be greatly appreciated!


*this is what is on the screen at the minute and we can’t get passed this stage of log in*

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi, Cell

Posted on Jul 17, 2019 02:52 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 17, 2019 02:58 PM

Please see: If you forgot your Apple ID password - Apple Support


1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.