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Imessages

why does my messages icon show 1 message but I have no new messages.

iPad Pro, iOS 12

Posted on Jul 6, 2019 6:54 AM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on Jul 15, 2019 7:25 PM

Hello,

This can be quite frustrating. Verify you are running the latest version of the system software by going to Settings -> General -> Software Update. Also have you tried turning your iPad off and on again? You can go about this by pressing and holding the Sleep/Wake button until you see “Slide to power off...” appears.

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Imessages

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