reverse payment

good day please can someone help me reverse a payment that was deducted, I deleted the apps and thought that's how it won't be deducted but R300 is hefty and I don't have the money

iPhone 8 Plus, iOS 12

Posted on Jul 3, 2019 11:57 PM

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Question marked as Top-ranking reply

Posted on Jul 4, 2019 12:08 AM

To cancel a subscription please see View, change, or cancel your subscriptions - Apple Support


Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support


However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Official Apple Support


Alternatively go to the page suggested in the Help page linked to above: Report a Problem

1 reply
Question marked as Top-ranking reply

Jul 4, 2019 12:08 AM in response to tashlique

To cancel a subscription please see View, change, or cancel your subscriptions - Apple Support


Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support


However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Official Apple Support


Alternatively go to the page suggested in the Help page linked to above: Report a Problem

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reverse payment

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