You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

jjjjjack Author

Level 1

4 points

Wired Keyboard A1243 Shift Keys not Responding

Hi, both shift keys on my wired keyboard have suddenly stopped working. All other keys function correctly. Have tried the keyboard with another mac, with and without the USB extension cable, and multiple USB ports, and still the same issue. They are also the only 2 keys that do not respond in Keyboard Viewer. Have reset NVRAM which did nothing, but the fact that the keyboard behaves the same across multiple computers points to hardware.

Any ideas?

Posted on Jul 2, 2019 12:28 AM

Top-ranking reply

dialabrain

Level 10

125,393 points

Posted on Jul 2, 2019 12:29 AM

Replace the keyboard?

View in context

Wired Keyboard A1243 Shift Keys not Responding

Similar questions