Apple Music deletes if I change AppStore account

Hello! I’m working in Brasil right now, but I have a Rússian AppStore account and every time I change is to Brasil I am losing all my Apple Music songs! How can I fix it?

iPhone XS, iOS 12

Posted on Jun 26, 2019 12:30 PM

Similar questions

Apple music changed stores alone Hello, I am currently abroad, and when I try to play downloaded songs on apple music they direct pause, and i get a message saying that my apple id is only valid in the french store… however, I haven’t changed stores myself, and can’t as my Apple Music subscription is still running… how can i fix that issue? I tried deleting songs and redownloading them but couldn’t, getting the same message, i also tried deleting Apple Music and redownloading it but still have the same problem…
768 4
App store didn’t change to new region, can’t use apple music Hey guys, I changed my apple ID country/region from Germany to Ukraine, entered my Ukrainian billing information, everything seemed fine, subscribed to apple music and now I cannot play any songs because it keeps crashing and saying “this apple id is only valid for use in the Ukrainian store”. My country/region information shows Ukraine, but I can see that if I go to app store it still has Germany exclusive apps there. Additionally, I know that changing my region should delete all my playlists, but I still see one playlist I created before, though it doesn’t have any music in it. I shred a link to that playlist with my friends and if I try to open it, it says “the item you’ve requested is not currently available in apple music in Germany” Seems like I’m stuck between two regions and app stores at the same time Tried restarting the phone, deleting and downloading apple music, didn’t work. Thank you
1153 3
Apple Music item is not currently available in my country’s store Hi everyone, App Store and other services have recently became available in 20 new countries. One of them is Georgia where I am from, but lots of songs in Apple Music are not available at all. It says “the item is not currently available in Georgian store”. Is it temporary or I would never be able to use Apple music normally? Or do you have any solution? Thank you for attention.
896 1

2 replies

Vancouver22

Level 8

37,364 points

Jun 26, 2019 5:37 PM in response to NeppyFX

You can’t. Changing countries requires you to cancel Apple Music.

NeppyFX Author

Level 1

8 points

Jun 26, 2019 6:06 PM in response to Vancouver22

I found it very uncomfortable.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Music deletes if I change AppStore account

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up