Notes disappeared

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Kschub95 Author

Level 1

8 points

Notes disappeared

All my notes disappeared from macbook. Why and how to get them back?

MacBook Pro 13", OS X 10.11

Posted on Jun 9, 2019 1:48 PM

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Answer 1

Top-ranking reply

CarlAVII

Community Specialist

Jun 10, 2019 1:01 PM in response to Kschub95

Good afternoon Kschub95,

Welcome to the Apple Support Communities!

I understand you are missing notes on your MacBook Pro. Can you provide a little more information about your issue?

Are your notes saved only on your Mac, or do you have iCloud Notes enabled? When you sign into your Apple ID account at www.iCloud.com, do you see your notes? Is there anything in the Recently Deleted folder?

If you do not have iCloud Notes enabled on your Mac, do you have a recent Time Machine backup you can restore to?

Take a look at the resources below to get started:

Change your iCloud feature settings

Restore items backed up with Time Machine on Mac

Take care.

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Answer 2

Kschub95 Author

Level 1

8 points

Jun 10, 2019 2:40 PM in response to CarlAVII

Hi Allen,

Thank you for your reply!

Sure, I can provide more information. This happens the second time during the last 2 years: I don't do anything special like updating IOS or updating programs, one day I just open my notes and there is nothing there. All my notes collected for a year are gone. There is nothing in recently deleted notes. Unfortunately, I don't have Time Machine backup and in my iCloud I have notes only from iPhone.

:(

Are there any other ways to figure out what has happened?

Thanks in advance!

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Answer 3

rose_10

Community Specialist

Jun 10, 2019 4:25 PM in response to Kschub95

Hi Kschub95,

Based on the information you've provided, I think contacting Apple Support may be the best way to troubleshoot this issue.

Contact Apple Support

Take care.

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