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Level 1

5 points

Need a refund for an in app purchase

My 9 year old made in app purchases without my permission. I requested a refund and it said it was denied. Can I please get my money back for this?!

iPhone 6, iOS 10

Posted on May 28, 2019 5:38 PM

Top-ranking reply

Level 10

334,192 points

Posted on May 29, 2019 8:49 AM

Only iTunes Support can potentially refund you, we are fellow users (and purchases are considered final). Try contacting them again.

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